TERMS & CONDITIONS

Payment Terms

Payment in full is due upon receipt. Salt Therapy Home accepts all major credit cards for payment. direct into our account. Upon initial payment, the Customer accepts the Salt Therapy Home, LLC terms and condition set forth herein.

SALT FX® home Halogenerator Equipment Warranty

Our SALT FX® home halogenerators are covered by our Manufacturer’s warranty and serviced by the Exclusive Distributor Salt Therapy Home, LLC. This is an aggregate, five (5) year warranty that covers defects in the manufacture, materials, and components of the SALT FX® home halogenerator and subject to exclusions set forth herein-below and is contingent upon the proper maintenance, operation and climate conditions as further outlined in the above entities’ respective operating manuals, which are incorporated herein by this reference. It is the responsibility of the Customer to read, understand, operate and maintain the SALT FX® home halogenerator according to the manual. The warranty commences upon delivery of equipment to the Customer. For any issues or troubleshooting, please contact our Customer Success Team here. If the issue(s) cannot be resolved via troubleshooting and additional and/or other replacement parts are necessary, Salt Therapy Home, LLC will then send the appropriate parts via UPS/USPS standard delivery (expedited delivery is not included but can be requested at the Customer’s expense). Upon discovery of an suspected defect, Customer shall notify Salt Therapy Home, LLC by telephone or email as soon as practical, and in addition, by written letter within 48 hours of discovery of the defect of any claim whatsoever that Customer may have with respect to any product delivered hereunder, and failure to give such notice within the specified time shall constitute an unqualified waiver of all warranty claims with respect to the product(s). Upon receipt of notice from Buyer of defective or non-conforming product(s), Salt Therapy Home, LLC and/or its designee may inspect such product(s) at Customer’s location or require that the product(s) be returned to Salt Therapy Home, LLC freight prepaid. Any replaced parts must be packaged and returned by the Customer with the proper Return Authorization form provided by Salt Therapy Home, LLC.

The SALT FX® home halogenerator is designed for residential use, and should not be used in a commercial/business environment. Using the SALT FX® home halogenerator in a commercial/business environment will void the warranty.

This Limited Warranty is non-transferable and will apply only to the original owner of the product purchased directly from Salt Therapy Home, LLC. The foregoing limited warranty is exclusive and in lieu of all other warranties, whether express or implied or statutory, including, but not limited to any implied warranty of merchantability or fitness for any particular purpose, both of which are expressly waived.
Salt Therapy Home, LLC is responsible for only the part(s) and labor associated with valid warranty claims for the halogenerator. Warranties shall not be applicable, and customer hereby waives same, in the event of the following: 1) modification of the equipment; 2) operating and maintaining the equipment without the proper conditions (see manual for proper operational environment); 3) Deterioration due to normal wear and tear or aging; 4) Damage caused by negligence, misuse, abnormal operation or improper installation of the equipment; and 5) Damage caused by outside natural occurrences, such as lightning, fire, flood, acts of nature, or the like.

This Warranty is exclusive and in lieu of all other warranties and the remedies provided for under the law and constitutes the sole recourse of the Customer against Salt Therapy Home, LLC and its agents and affiliated companies for breach of any obligations to the Customer, whether the claim is made in tort or in contract, including claims based on warranty, negligence, strict liability, fraud, misrepresentation or otherwise. THERE ARE NO WARRANTIES OR CONDITIONS, WHETHER EXPRESSED OR IMPLIED, FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE WARRANTY PROVIDED FOR HEREIN. TO THE FULL EXTENT PERMITTED BY LAW, IN NO CASE SHALL Salt Therapy Home, LLC or its agents and affiliated companies BE LIABLE TO CUSTOMER OR ANY INDIVIDUAL OR ENTITY UTILIZING THE EQUIPMENT FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFIT, LOST BUSINESS OPPORTUNITY, LOST REVENUES OR ECONOMIC DAMAGE OF WHATEVER NATURE ARISING OUR OF OR RELATING IN ANY WAY TO THE PRODUCT AND/OR BREACH OF THIS OR ANY OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY SALT THERAPY HOME’S OWN NEGLIGENCE OR FAULT AND EVEN IF SALT THERAPY HOME, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.

Limitation of Damages: Any and all liability of Salt Therapy Home, LLC with respect of any verified warranty claim or any damage arising out of or connected with this Limited Warranty, the warranties of the manufacture, any and all warranties provided hereunder, including, including but not limited to delivery, installation or use of the product will not exceed the total of the purchase price of the product as indicated on the original invoice. CONSEQUENTLY, Salt Therapy Home SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON ALL SUCH CLAIMS, WHETHER FOR PRODUCT DEFECT, THE PRODUCT FAILED TO GIVE WARNING, OR OTHERWISE, OTHER THAN THE LIMITED WARRANTY OBLIGATIONS OF SALT THERAPY HOME PROVIDED HEREIN.

Claim Information

Salt Therapy Home shall use reasonable care in its selection of third parties; advice by Salt Therapy Home that a particular person or firm has been selected to render services with respect to the goods shall not be construed to mean that Salt Therapy Home warrants or represents that such person or firm will render such services nor does Salt Therapy Home assume responsibility or liability for any action(s) and/or inaction(s) of such Third Parties and/or its agents, and Customer agrees and acknowledges that Salt Therapy Home shall not be liable for any delay or loss of any kind, which occurs while a shipment is in the custody or control of a Third Party or the agent of a Third Party; all claims in connection with the act or omission of a Third Party shall be brought solely against such party and/or its agents in connection with any such claim, although Salt Therapy Home shall reasonably cooperate with the Customer, which Customer shall be liable for any charges or costs incurred by the Salt Therapy Home with respect thereto.

Salt Therapy Home may assist in the claim filing process. If Salt Therapy Home is involved, they will use commercially reasonable efforts to assist and cooperate with the Customer to investigate and process with the Carrier any freight loss or damage claims occurring during the transportation services rendered to such Customer. The Carrier liability and claims process for any cargo damage, loss, or theft from any cause shall be determined under the Carmack Amendment, 49 U.S.C. 14706 and 49 C.F.R. §370.1 et seq. respectively. Customer agrees and acknowledges, however, that Salt Therapy Home is not liable for any damages with respect to any violation of said statute.

Inspection of Goods

As soon as goods are delivered to the Customer, Customer shall be under an affirmative obligation to promptly inspect the goods, whether or not the inspection of the goods is difficult due to size or the goods or manner of packaging of the goods. Notice in writing shall be given within 48 hours of receipt of goods of any defects or omissions. Failure to give written notice specifying in detail the objections of the Customer within the afore-mentioned 48 hours following receipt shall constitute irrevocable acceptance of the goods and potential waiver of any warranty with respect thereto. Goods subject to a complaint must be kept intact and protected as directed by the shipping Carrier. If the shipment of the goods is postponed or delayed by the Customer for any reason, the Customer agrees to reimburse Salt Therapy Home for any and all storage costs and other additional costs resulting therefrom. Claims for shortages or other non-conforming goods must be made in writing to Salt Therapy Home within forty-eight (48) hours after receipt of shipment at destination. Failure to give such notice shall constitute unqualified acceptance and a waiver of all such claims by the Customer.

Governing Law

Any dispute arising from or relating to these Terms and Conditions shall be in the state or federal courts located in Broward County Florida, USA, and Customer remits to the jurisdiction and venue of such courts, and specifically waives any defense of Forum Non-Convenes or lack of personal jurisdiction. This warranty shall be governed by and construed in accordance with the laws of Florida without regard to its conflicts of law principles.

Return Policy

If you are unsatisfied with your SALT FX® home purchase from Salt Therapy Home — simply reach out to our Customer Success Team via our contact page and let them know why the product didn’t work for you.

To qualify for a refund, all the following conditions must be met:

• A return authorization must be requested from our Customer Success Team within 30 days of your shipment date. To request a return authorization, please contact Customer Service here.

• You must return the product to Salt Therapy Home in the original packaging in the good condition received (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.

• The return authorization number must be included along with your returned product.

• When we receive the device at our warehouse, we will inspect the shipment to ensure all parts and accessories have been returned in the original packaging and there are no damages. Returned units that are excessively dirty or require extensive cleaning may incur a $25 cleaning fee, which will be deducted from the refund amount.

Once the device has been inspected, usually in 2-5 business days, we will process your refund and reimburse the payment method you used for the purchase. It can take up to 5-10 business days for the credit to be reflected on your bank statement. 

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While there are many clinical and scientific studies conducted on dry salt therapy (halotherapy) throughout the world, the FDA has not evaluated the
statements made throughout this website. Dry salt therapy is not intended to diagnose, treat, cure or prevent any disease.
Salt Therapy Home, LLC. does not distribute, sell or use any of this information for any third party and treats this information as confidential.

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